The items won at auction can be collected during the ongoing auction and in the subsequent days at our premises located at Klösterligasse 4 in Zofingen.  In addition to the hammer price, we charge you a surcharge of 23 % of the hammer price. On this surcharge, as well as on further services on our part (packing, dispatch, export declarations etc.) a value added tax (VAT) of 8.1 % is also due. The items will be provided unpackaged. Payment at the auction house is only possible in cash and in Swiss Francs (CHF) or by Debit card. Credit cards as well as cheques are not accepted.

Collection and payment must be completed within 14 days of the end of the auction. Payment can be made either in cash or by Debit card at the auction house or by bank transfer in CHF with fees at your expense. No other payment methods such as credit cards or PayPal are accepted. The collection is only possible after receipt of payment on our account. After this period, uncollected items will be stored at the buyer’s expense (CHF 1.- per day per item). If your auctioned items are a large number of lots or very large objects, it is recommended to make an appointment in advance to avoid longer waiting times.

Packaging, shipping, and transport are at the risk, peril, and expense of the buyer/recipient. Shipping of fragile objects is only possible with restrictions, and the decision on this is at the discretion of the Zofingen auction house. The shipping order must be registered with the bidding order or requested by e-mail immediately after receipt of the invoice. The packaging and freight costs incurred will be charged with our invoice or separately by the chosen service provider according to the effort involved. Transport companies & carriers are requested to pack the items to be transported independently.  Courier deliveries are to be organized by the buyer, including the necessary shipping documents, on their account and customer number, with the Zofingen auction house being informed in advance about the pick-up.